Shipping and Returns
Each Vendor on the site ships directly to you and has it's own shipping policies as described below:
We ship AHAVA, Fekkai, and Peter Thomas Roth products and combine them in your shipment as ordered.
Some of their products are shipped for free, as noted on their product detail page.
Orders from these brands ship within 24 hours from New York via United Parcel Service (UPS):
Next Day $75
Your order ships within 24 hours from Raleigh, North Carolina via the US Postal Service (USPS)
We charge the actual USPS rates, which are based on the weight of your order and your delivery location.
Lighter packages ship First Class Mail (1-3 day delivery)
Heavier packages ship Priority Mail (1-3 day delivery)
We also offer Priority Mail Express delivery (Overnight)
You can calculate shipping charges when viewing your shopping cart's contents.
We ship internationally from Boca Raton, Florida
Your order will normally ship same day or within 24 hours
USA orders placed before 1pm Eastern Time will ship same day
USA Ground Shipping Rates - 2 to 5 day delivery
Orders to $18 $6.99
Orders $18 to $40 $9.99
Orders $40 to $100 $11.99
Orders $100 to $250 $14.99
Orders $250 to $500 $25
Orders $500+ $50
USA Priority Shipping Rates - 1 to 3 day delivery
Orders below $50 $18.00
Orders $50 to $90 $39.00
Orders $95 to $250 $69.00
Alaska, Hawaii, US Territories - 4 to 8 day delivery
Orders shipped at 25% of order
International Shipping - 12 to 16 day delivery
Orders to $35 $39.00
Orders $35 to $70 $62.00
Orders $70 to $120 $87.00
Orders $120 to $250 $108.00
Orders $250 to $500 $145.00
Orders over $500 $290.00
We want you to be 100% happy with your purchases.
If you are not satisfied with your purchase you may return within 30 days the product(s) for a refund amount of the purchase less shipping. Shipping fees, including return shipping fees, are not refundable. Please email us at firstname.lastname@example.org to advise us of your intended return. We will provide you a mailing label and will inform that particular brand of your request. Your return is to be sent directly to the brand. Once the brand has received your return the brand will provide you a refund or a store credit, at your direction.